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TALENT & PERFORMANCE
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Pharma & Healthcare

Immersive Assessment of High Potential

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The Challenge

A leading global Fortune 500 Pharma company with presence across the globe. The client was looking for a comprehensive Assessment methodology for their leaders as an input to their Organizational Developmental initiatives. The challenges faced by the client were: 

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  • There was no clear view of current level of competencies and skills of the managers

  • The development programs were general purpose and did not cater to individual needs

  • The roles played by the managers were more by chance than by design

The Approach

We took a very inclusive approach to influence and change the culture and behaviors of the Sales team. The approach we followed included:

01

Holistic Competency Evaluation:

  • Assessed awareness, application, and articulation of competencies across roles.

  • Ensured a 360° view of individual capability, not just surface-level performance.

02

Objective & Transparent Measurement:

  • Used standardized scoring frameworks to eliminate bias.

  • ​Built trust through transparent evaluation criteria and feedback mechanisms.

  • Enabled clear benchmarking across participants and teams.

03

Comprehensive Individual Reporting:

  • Delivered in-depth reports with actionable insights for each participant.

  • Included strengths, development areas, and personalized recommendations.

  • Supported follow-up coaching and development planning.

04

High Participant Engagement:

  • Designed assessments to be non-intrusive and psychologically safe.

  • Facilitated open dialogue and authentic self-expression.

  • Created an environment where participants felt valued, heard, and invested.

The
Impact

The Immersive Assessments delivered tangible, scalable impact across multiple dimensions:

01

Consensus on Competency Gaps:

  • Clear identification of strengths and development areas, validated by both participants and their managers.

  • Fostered shared understanding and alignment, reducing ambiguity and defensiveness.

  • Enabled targeted coaching and performance conversations grounded in objective data.

02

Launchpad for Development Initiatives:

  • Created a structured platform for personalized growth plans.

  • Informed learning journeys, workshops, and mentoring programs with precision.

  • Accelerated capability building by linking assessment insights to actionable development paths.

03

Scalable Framework for Future Assessments:

  • Established a uniform, repeatable methodology for ongoing talent evaluation.

  • Enabled longitudinal tracking of growth and impact across cycles.

  • Provided a foundation for succession planning, role readiness, and strategic workforce development.

We engaged with Effilor Consulting Services to help us with our journey of leadership transformation and cultural change. We have done 3 projects with them in these areas so far. We have found them to keenly understand our stated and un-stated needs and configure their solutions aligned to our needs and culture.

- Tarosshini Dutta, HR CoE
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