TALENT & PERFORMANCE
Technology & SaaS
Accelerating Performance Excellence for Leaders
The Challenge
Founded in 2006 and today a world leader in Advanced Analytics. They have shown industry-beating growth rates based on an empathy-driven culture that values inclusivity, innovation and excellence.
The challenges faced by the Business Analyst Organization were:
-
Rapid organizational growth leading to strain on leadership structures and team dynamics
-
Remote team management requiring new methods for cohesion and accountability
-
Culture of effortless collaboration that risks becoming passive or unclear without intentional structure
-
Lack of robust feedback mechanisms, especially bidirectional ones between leaders and team members
-
Need for action-oriented feedback that translates into tangible improvements, not just observations
-
Balancing autonomy with alignment, especially across distributed teams and evolving roles
The Approach
APEX program was a comprehensive journey to solve the challenges with the following core workshops:
01
Customer Centricity:
Understand customer needs deeply and translate insights into strategic action
02
Effective Feedback:
Foster a culture of bidirectional, action-oriented feedback across teams
03
Situational Leadership:
Equip leaders to adapt styles based on context, team maturity, and remote dynamics
An implementation program structure that made the stickiness of learning last much longer:
01
Diagnostics:
Knowing the organization and participant managers
02
Multimodal Delivery:
Combining offline immersion with online flexibility for sustained engagement
03
Coaching-Led Implementation:
Ensuring real-world application through guided coaching and contextual support
The
Impact
The cohort of managers that underwent the program was able to: