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TALENT & PERFORMANCE
Technology & SaaS
Immersive Leadership Assessment
The Challenge
The client is a large and growing IT services company. In order to cater to their growth expectations, all their service delivery leaders had to go through a learning initiative to assess their leadership capabilities and subsequently go through necessary enablement.
Our middle management pool has expressed a need for career development initiatives which will enhance their leadership effectiveness to work on stretch targets. Also enable a high-level visibility on their future growth prospects.
The Approach
Effilor delivered a comprehensive and immersive assessment of all service delivery leaders using a multi-modal methodology covering 7 core competencies and 8 behavioural competencies.
01
The assessment included detailed work-scenario based case studies that each service delivery leader would need to respond in writing. The case study scenarios covered core and behavioural competencies.
02
A second stage 1-on-1 call with the service delivery leaders was scheduled to assess articulation and situational awareness.
03
Each service delivery leader was given a detailed report with inputs on each competency they were assessed on and recommended development areas.
The
Impact
01
The client was able to create detailed execution plans for competency development all through the year
02
Service Delivery Leaders were able to plan their capability development based on the Effilor report
03
The assessment itself was seen as an enabler and learning opportunity which was welcomed by the service delivery leaders
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